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Why is the Time on Page or Session Duration sometimes shown as Unknown?
Why is the Time on Page or Session Duration sometimes shown as Unknown?
Jerre avatar
Written by Jerre
Updated over a week ago

Snitcher records Time on Page in a similar matter to Google Analytics:

Snitcher uses the time of the next page view to determine the time your visitor spent looking at the current page.

On the last page of the session, there is no next page recorded, so the Time on Page is unknown (recorded as 0).

If the Session exists of only one pageview, this will also cause the Session Duration to be marked as unknown.


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